Question 1

Do you offer financing options?

Accepted Answer

Yes! We offer flexible financing options with competitive rates. You can apply online through our Financing page, and we work with multiple lenders to find the best terms for your situation. Approval can be as quick as 24 hours.

Question 2

Can I trade in my current watercraft?

Accepted Answer

Absolutely! We accept trade-ins on boats, jet skis, and other watercraft. Contact us with details about your current watercraft including make, model, year, condition, and hours, and we'll provide you with a fair trade-in value.

Question 3

What is your return policy?

Accepted Answer

All sales are final on watercraft. However, we encourage thorough inspections and test rides before purchase. We stand behind the quality of our products and offer warranty options on most new and select used watercraft.

Question 4

Do you offer warranties?

Accepted Answer

New watercraft come with manufacturer warranties. We also offer extended warranty options and service plans. Used watercraft may have limited warranties depending on age, condition, and hours. Ask our sales team for specific warranty details on any unit.

Question 5

Do you ship nationwide?

Accepted Answer

Yes, we can arrange shipping to most locations in the continental United States. Shipping costs vary based on distance and watercraft size. We work with trusted transport companies to ensure safe delivery. Contact us for a shipping quote.

Question 6

Can I pick up my purchase in person?

Accepted Answer

Yes! Local pickup is available at our East Greenwich, RI location. We recommend scheduling your pickup in advance. Our team will walk you through the watercraft features and answer any questions during pickup.

Question 7

How long does delivery take?

Accepted Answer

In-stock items for local pickup can be ready within 1-3 business days. Shipped items typically arrive within 1-2 weeks depending on your location. Custom orders or special requests may take longer. We'll keep you updated throughout the process.

Question 8

What maintenance services do you offer?

Accepted Answer

We provide comprehensive maintenance including oil changes, winterization, de-winterization, engine servicing, hull repairs, electrical work, and more. Our certified technicians service all major brands including Sea-Doo, Yamaha, Kawasaki, and others.

Question 9

Do you service all watercraft brands?

Accepted Answer

Yes! While we specialize in Sea-Doo, Yamaha, and Kawasaki, our experienced technicians can service most watercraft brands. We use OEM parts when available and quality aftermarket alternatives when appropriate.

Question 10

How often should I service my jet ski or boat?

Accepted Answer

We recommend annual servicing at minimum, including pre-season preparation and end-of-season winterization. High-use watercraft should be serviced every 50-100 hours. Regular maintenance extends the life of your watercraft and ensures safe, reliable performance.

Question 11

Do you offer winterization and storage?

Accepted Answer

Yes! We offer complete winterization services to protect your watercraft during cold months. This includes engine fogging, fuel stabilization, coolant system protection, and battery maintenance. Ask about our climate-controlled storage options.

Question 12

How do your auctions work?

Accepted Answer

Our online auctions run for a set period (typically 7-10 days). You can place bids anytime before the auction ends. Some auctions have reserve prices. The highest bidder when the auction closes wins. You can also use "Buy Now" options to purchase immediately.

Question 13

What happens if I win an auction?

Accepted Answer

Congratulations! We'll contact you within 24 hours to arrange payment and delivery. Payment is typically due within 7 days. We accept various payment methods including wire transfer, certified check, and financing. The watercraft will be held for you once payment is received.

Question 14

Can I inspect the watercraft before bidding?

Accepted Answer

Yes! We encourage in-person inspections. Contact us to schedule a viewing. We provide detailed descriptions and multiple photos for all auction items, but seeing it in person is always best. Pre-purchase inspections by your own mechanic can also be arranged.

Question 15

Are your watercraft new or used?

Accepted Answer

We offer both new and quality pre-owned watercraft. Each listing clearly indicates whether it's new or used. Used watercraft undergo thorough inspections and are serviced before sale. We provide honest condition reports and service history when available.

Question 16

What brands do you carry?

Accepted Answer

We carry top brands including Sea-Doo, Yamaha, Kawasaki, and various boat manufacturers. Our inventory changes regularly, so check our website frequently or contact us about specific models you're interested in.

Question 17

Do you buy watercraft?

Accepted Answer

Yes! We're always looking to purchase quality watercraft for our inventory. We offer fair market value and can provide quick cash offers. Contact us with details about your watercraft including photos, condition, hours, and service history.

Question 18

What are your business hours?

Accepted Answer

We're open Monday through Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM. You can also reach us by phone at (917) 672-6671 or email at info@boatdeals.us. We respond to messages within 24 hours.